Frequently Asked Questions
Everything our Montreal customers ask us most often.
Your questions, our answers
Do you offer 24/7 emergency service?
Yes, our emergency line is answered day and night, 365 days a year, by a real person.
Which municipalities do you serve?
Montreal, Laval, Longueuil, Brossard, Repentigny and Terrebonne. See our Service Areas page for details.
How much does a quote cost?
Always free and with no obligation, in-home, for any installation, maintenance or repair.
Are your technicians certified?
Yes, all our technicians hold the certifications required in Quebec and are insured.
Can I get a Hydro-Québec rebate on a heat pump?
Depending on the model installed, yes — we check your eligibility and prepare the paperwork at quote time.
How often should I have my system serviced?
We recommend two visits a year: one before winter for the furnace, one before summer for cooling or the heat pump.
Do you guarantee your work?
Yes, every installation and repair is covered by a written workmanship warranty, on top of the manufacturer's warranty.
How long does a furnace or AC installation take?
Most residential installs are done in a single day, old unit removed and the new one started up the same day.
Have a question? We have answers.
Call or email us — a real person picks up, never a robot or an endless voicemail tree.
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